Why we charge alignment fees
When we start working with a new client part way through their accounting year, we charge an alignment fee. It’s common practice for many accountants in the UK (and beyond), but you might have a few questions when you see it in your proposal. Let’s look at what it is,...
Why we do anti-money laundering checks for new clients
When you become a Starfish client, it’s an exciting time for both of us! We want to get things rolling as soon as possible, but there are a couple of legal processes we have to conduct first. Before we can dive into the good stuff, we have to do anti-money laundering...
Why do we contact your old accountant?
For any new client starting with us, one of the first things we need to do is to contact your old accountant. It might seem odd at first, but we do this both as a professional requirement, and as a way to make the handover as smooth as possible. Let’s dive into why we...
Why we ask for access to your Xero account
Before we send you a proposal to officially bring you on board as a Starfish client (woohoo!), we’ll ask you for access to your Xero account. If it’s your first time working with an accountant, we don’t blame you if it comes as a bit of a surprise! Your financial...
How much personal info should I share with my accountant?
An excellent accountant is so much more than just your “numbers person”. We’re your sounding board, problem-solver and support system to help you overcome any challenges as you run your business. Except, it’s not just limited to business. We want to hear what’s really...Follow Starfish Accounting
